Returns & Exchanges

Returns
We hope you love your items purchased from Natural Life. If you are not 100 percent satisfied, please place a Return Merchandise Authorization (RMA) request online within thirty days of receipt. Please return items within 30 days of RMA request. Any items returned to Natural Life without an RMA request will not be credited. Credit will not be given for worn or used product. Note: India Blankets are final sale items and not returnable.

If you registered for an account, view your account and select your order containing the items you wish to return and select Return. Please complete the return request within 30 days of receipt. Please allow up to 14 days to process return once item(s) is received by Natural Life. You will receive an email confirmation upon completion of the request. You can view your return status at any time. Once approved, a return shipping label will be available for print within your account.

If you purchased items as a guest, please email us with your order number, the item(s) you wish to return and a brief explanation of the reason for your return request within 30 days of receipt, and our Customer Experience team will email you an RMA form to print and include with your item(s). Please allow up to 14 days to process your return and issue your refund or credit once the item(s) is received by Natural Life.

Please use your preferred shipping service provider to return items to:

Natural Life
Merchandise Return
10475 Fortune Parkway, Suite 210
Jacksonville, FL 32256

Refunds
A refund can take up to 14 business days to see the credit on your credit card statement after the Return Merchandise Authorization process is complete.

In-Store Purchases
All online orders must be returned to the Natural Life office, not a store near you. All items purchased from a retail partner must be returned to that store according to their return and exchange policy.