U.S. Ground Shipping
Natural Life currently charges a $5 flat rate for ground shipping and handling for U.S. orders under $50. Orders over $50 qualify for free ground shipping to U.S. addresses. In order to offer our $5 flat rate, all orders ship from our Jacksonville, Florida distribution center via UPS Ground Service or the carrier of our choice. Most small packages ship via USPS.
Orders with ground shipping selected as the preferred method typically ship within 1 - 2 business days of processing. Orders placed over holiday weekends or during peak ordering seasons can take between 3 to 5 days to process. If you place your order outside of Natural Life's normal operating hours (Monday - Friday, 8:00 a.m. to 5:00 p.m. ET), your order will process on the following business day and ship as specified above. Once your order ships, please allow between 2 and 7 days for arrival.
Natural Life cannot ship orders to a P.O. Box. Please provide a street address for your Ship To address.
U.S. Expedited Shipping
For those customers needing expedited shipping, we are happy to offer two flat rate options:
2nd Day Air: $15
Next Day Air: $25
Note: 2nd Day and Next-Day Air orders must be placed prior to 11:00 a.m. EST to ensure shipping by next business day. Free shipping does not apply to expedited shipping methods.
Orders placed on National Holidays will be processed the next business day. Orders placed on Thanksgiving or Black Friday will be processed the following Monday.
We offer standard shipping to Canadian addresses direct from our distribution center. Rates are calculated based on order subtotal amount, before discounts. Discounts do not apply to shipping rates. All Canadian orders ship ground via USPS or UPS.
Rates for Canadian shipments are as follow:
Orders up to $49.99: $10
Orders $50 to $99.99: $15
Orders $100 to $149.99: $20
Orders $150 to 199.99: $25
Orders $200 and above: $30
Note: Rates include duties and handling fees.
We have partnered with Bongo International to service our international customers.
When you've finished adding items to your bag, click "My Bag" in the upper right corner of the page, go to your bag, then click the "Outside the U.S.?" button beneath the "Proceed to Checkout" button, and you will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.
Upon completion of your order, Bongo will charge your credit card for the entire purchase and then re-purchase those items from our site on your behalf. We will ship the goods to Bongo's Global Distribution Facility and they will be forwarded to your international address.
New Year's Day Shipping
Orders placed after 11:00 a.m. EST on Monday, 12/30, with Everyday Ground Shipping will ship Thursday, 1/1.
Orders placed after 11:00 a.m. EST on Tuesday, 12/31, with 2nd or Next Day Air wil ship Thursday, 1/1.
Holiday Delivery Dates
Order by 12/16 to ensure Ground delivery by 12/24
Order by 11:00 a.m. 12/20 and choose 2nd Day Air to ensure delivery by 12/24*
Order by 11:00 a.m. 12/23 and choose Next Day Air to ensure delivery by 12/24*
*Check the UPS website for weather-related delays.
Note: Our warehouse will be closed 12/24 and 12/25, so any orders placed after 11:00 a.m. EST 12/23 will ship 12/26.