Contact Us

Have a question?
Questions about checking the status of an order, how to return an item, shipping and product information can be found on our FAQs page or you can chat with us in the bottom right had corner of your screen!

Experiencing an issue with our website?
Please send a detailed email to, including which browser you are using so we can troubleshoot.

Interested in Becoming a Retail Partner?
Fill out the form on our Wholesale Site,

  • Go to and click APPLY TO BE A RETAILER this page will guide you through the application process.
  • Once complete, please email your paperwork and photos to
  • Once received, our team will send a confirmation receipt within 1-2 business days. 

Requesting a donation for your organization?
Please complete our online form and we will be in contact with questions and more information.

Return Shipping Address (for Approved returns with RMAs):
Natural Life
7780 Westside Industrial Dr. 
Unit 2 
Jacksonville, FL 32219 

Office Address and Contact Information:
Natural Life
820 A1A North, Suite W-4
Ponte Vedra, FL 32082

Customer Service Hours:
8:00 a.m. - 5:00 p.m. ET, Monday - Thursday
8:00 a.m. - 4:00 p.m. ET, Friday
Toll Free Customer Service: 888.483.7344

Flagship Store Address:
We are located in the Nordstrom Alley of the St. Johns Town Center.
4818 River City Dr.
Suite 106
Jacksonville, FL 32246

Flagship Store Hours:
Monday - Saturday 10:00am - 9:00pm
Sunday 11:00am - 6:00pm 

Contact Information

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