Contact Us

Have a question?
Questions about checking the status of an order, how to return an item, shipping and product information can be found on our FAQs page linked here.

Checking on an order or requesting a return?
Enter your order number, last name and email or zip code on our Order Status and Returns page.

Experiencing an issue with our website?
Please send a detailed email to, including which browser you are using so we can troubleshoot.

Interested in Becoming a Retail Partner?
Fill out the form on our Wholesale Site,

Requesting a donation for your organization?
Please complete our online form and we will be in contact with questions and more information.

Return Shipping Address (for Approved returns with RMAs):
Natural Life
7780 Westside Industrial Dr. 
Unit 2 
Jacksonville, FL 32219 

Office Address and Contact Information:
Natural Life
820 A1A North, Suite W-4
Ponte Vedra, FL 32082
Toll Free Customer Service: 888.483.7344

Customer Service Hours:
8:00 a.m. - 5:00 p.m. ET, Monday - Friday
Toll Free Customer Service: 888.483.7344

Flagship Store Address and Phone Number:
We are located in the Nordstrom Alley of the St. Johns Town Center.
4818 River City Dr.
Suite 106
Jacksonville, FL 32246
Store Phone Number: 904.997.7772

Flagship Store Hours:
Monday - Saturday 10:00am - 9:00pm
Sunday 11:00am - 6:00pm 

Contact Information

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