Ordering and Payment

Order Online
The most convenient way to purchase Natural Life is through naturallife.com. Shop a full line of products, create a wish list, open an account to review your history and track your order. Please review your order before submission for accuracy.

Give Us a Call
If you prefer to order offline, just give us a call. The Natural Life Customer Experience Team is available to place orders Monday – Friday, 8am to 5pm EST.

Natural Life Retail Partners
Natural Life partners with many excellent retailers. If you would like to shop in-store, please refer to our Store Locator for the Natural Life Retail Partner near you.

All major credit cards are accepted. Visa, MasterCard, Discover and American Express. Items are charged to your credit card once the items ship.

Back orders
Back-orders will be shipped as soon as possible. If an item is on back order and you have selected to receive back orders once in stock, you will not be charged until the back ordered item has shipped. Don’t worry, the $5 flat rate shipping fee will only apply to your initial shipment of each order placed.

Sales Tax
Natural Life charges 7 percent sales tax on all orders shipped within the state of Florida or billed to a Florida address.

Order Confirmation
You will receive an order confirmation email once your order is placed, which will include purchased items, order total and order number. Be sure to check your Spam or Junk folder and add us to your address book to ensure delivery to your inbox for future orders.

Order Status
If you have an online account, your order status is available at www.NaturalLife.com upon log-in. If you purchased as a guest, please contact our Customer Experience Team to review your order status.

Order Cancellation or Modification
We will do our best to accommodate your request to cancel or modify an order, but there may be instances where an order cannot be changed or cancelled once processed. It is important to contact our Customer Experience Team as soon as possible.