Privacy Policy

Natural Life Privacy Policy – For Persons Residing Outside the EU

Privacy
Thank you for shopping at naturallife.com.  Natural Life, Inc., which we will refer to occasionally in this Privacy Policy as “Natural Life,” “we,” “us,” or “our,” owns and operates this website.  Ensuring the privacy and security of your personal information is very important to us. Our Privacy Policy outlines the information we collect about you, how and why we use the information and the choices you have to restrict our usage of this information.

 

Email List

We offer those who sign up for our email list advance notice of sales, new merchandise and special promotions. Email addresses collected at naturallife.com are used internally. If you would like to unsubscribe from our email list, please contact us, and we will remove your name from our email list promptly. Please recognize that you may receive emails between the time you request to be removed from our list and the time we are able to remove you.

 

Collected Information

We receive, collect, and store any information you enter on our website or provide us in any other way, including information you provide us when conducting a transaction on our website.  In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet, your login information for our website (including your password), computer and connection information, and purchase history.  We may use software tools, such as cookies, to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.  We also collect personally identifiable information (including name, email, password, and communications), payment details (including credit card information), comments, feedback, product reviews, recommendations, and your personal profile.  As of May 25, 2018, we will ask you to affirmatively opt in and consent to our storage of this personal information.   We store this information on our secure web servers located in the United States. 

 

We collect this information for the following reasons:

 

1. To provide and operate the services offered at naturallife.com;

2. To provide our users with ongoing customer assistance and technical support;

3. To be able to contact our visitors and users with general or personalized service-related notices or promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our Select Partners, as described below, may use to provide and improve our respective services; and

5. To comply with any applicable laws and regulations.

 

Please note that email communications are not encrypted and are not considered a secure means of transmitting credit card numbers. We will never ask for sensitive information via email.

 

From time to time we might establish a business relationship with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our Select Partners. In such cases we might rent, exchange, share and/or cross-reference information, including contact information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you.

To serve you better, we may combine information you give us online, in our stores or through our catalogs. We may also combine that information with publicly available information and information we receive from or cross-reference with our Select Partners and others, including providers of third party cookie and other third party browsing and use data. We use that combined information to enhance and personalize the shopping experience of you and others with us, and to recognize our customers so that we can communicate with you directly about our products and events that may be of interest to you, and for other promotional purposes. You may remove your information from our catalog mailing list by clicking here.

 

We also send information you give us to our payment processors, such as PayPal, to facilitate any transactions in to which you enter on our website.

 

From time to time, parties other than Natural Life, such as Amazon.com, may sell our products.  In these situations, Amazon.com accepts the order, submits it to us, and we simply fulfill the order from Amazon.com.  While we do not make any promises or warranties regarding the privacy policies of parties other than Natural Life, which are out of our control, we safeguard any personal data we receive from these third parties with as much care as if they had been made on our website. 

 

Communications

From time to time, we may contact you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our Terms of Use Agreement, applicable laws, and any other agreement we may have with you.  For these purposes, we may contact you via email, telephone, text messages, and postal mail.

 

Age of User

If you are under the age of 13, your parent or guardian must consent to the collection of your personal information, as described above.

 

Security
Orders placed on our site are encrypted using SSL technology. In order for SSL security to work, you must use an SSL enabled browser. Most browsers support SSL, but please ensure yours does.


Policy Changes

Natural Life may periodically update this Privacy Policy. Any changes made will be posted here. By visiting our website you agree to accept any changes made to this Privacy Policy. This Privacy Policy only addresses the use and disclosure of information we collect from you on our website.

Natural Life Privacy Policy – For Residents of the EU

Privacy

Thank you for shopping at naturallife.com.  Natural Life, Inc., which we will refer to occasionally in this Privacy Policy as “Natural Life,” “we,” “us,” or “our,” owns and operates this website. Ensuring the privacy and security of your personal information is very important to us. Our Privacy Policy outlines the information we collect about you, how and why we use the information and the choices you have to restrict our usage of this information.


Email List

We offer those who sign up for our email list advance notice of sales, new merchandise and special promotions. Email addresses collected at naturallife.com are used internally. If you would like to unsubscribe from our email list, please contact us, and we will remove your name from our email list promptly. Please recognize that you may receive emails between the time you request to be removed from our list and the time we are able to remove you.

 

Collected Information

We receive, collect, and store any information you enter on our website or provide us in any other way, including information you provide us when conducting a transaction on our website.  In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet, your login information for our website (including your password), computer and connection information, and purchase history.  We may use software tools, such as cookies, to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.  We also collect personally identifiable information (including name, email, password, and communications), payment details (including credit card information), comments, feedback, product reviews, recommendations, and your personal profile.  As of May 25, 2018, we will ask you to affirmatively opt in and consent to our storage of this personal information.   We store this information on our secure web servers located in the United States. 

 

We collect this information for the following reasons:

 

1. To provide and operate the services offered at naturallife.com;

2. To provide our users with ongoing customer assistance and technical support;

3. To be able to contact our visitors and users with general or personalized service-related notices or promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we may use to provide and improve our services; and

5. To comply with applicable laws and regulations.


Please note that email communications are not encrypted and are not considered a secure means of transmitting credit card numbers. We will never ask for sensitive information, such as credit card numbers or passwords, via email.

 

We may store your data for up to forty-eight (48) months after your last transaction with us.  This includes transactions with us facilitated through third-party websites, such as Amazon.com.  If you would like to access, correct, amend, or delete any personal information we have about you, or if you would like us to stop processing your data, we invite you to contact us at webmaster@naturallife.com or send us mail at: Natural Life, 820 A1A North, Suite W-4, Ponte Vedra Beach, Florida 32082.

 

We also send information you give us to our payment processors, such as PayPal, to facilitate any transactions in to which you enter on our website.

 

From time to time, parties other than Natural Life, such as Amazon.com, may sell our products.  In these situations, Amazon.com accepts the order, submits it to us, and we simply fulfill the order from Amazon.com.  While we do not make any promises or warranties regarding the privacy policies of parties other than that of Natural Life, we safeguard any personal data we receive from these third parties as if the personal data had been collected through our website.  If you purchase anything from us through Amazon.com or another third-party provider, you may also access, correct, amend, or delete any personal information we have about you, as described above.

 

Communications

From time to time, we may contact you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about Natural Life, or as otherwise necessary to contact you to enforce our Terms of Use Agreement, applicable laws, and any other agreement we may have with you.  For these purposes, we may contact you via email, telephone, text messages, and postal mail.

 

Age of User

If you are under the age of 16, your parent or guardian must consent to the collection of your personal information, as described above.

 

Security
Orders placed on our site are encrypted using SSL technology. In order for SSL security to work, you must use an SSL enabled browser. Most browsers support SSL, but please ensure yours does. 

Policy Changes

Natural Life may periodically update this Privacy Policy. Any changes made will be posted here. By visiting our website you agree to accept any changes made to this Privacy Policy. This Privacy Policy only addresses the use and disclosure of information we collect from you on our website.